Privacy Policy
Effective Date: May 15, 2026
Welcome to Sortiq Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company or business name
- Billing and payment details
- Any information submitted through forms, inquiries, or consultations
Technical & Usage Information
Automatically collected information may include:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral URLs
- Website usage behavior and analytics data
- Cookies and tracking technologies
Project-Related Information
When providing services, we may collect:
- Website credentials and hosting information
- Design assets and project files
- Business requirements and documentation
- Content provided for development or marketing purposes
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Providing web development, IT, and digital services
- Responding to inquiries and support requests
- Managing client projects and communications
- Processing invoices and payments
- Improving website functionality and user experience
- Monitoring website security and preventing fraudulent activity
- Conducting analytics, performance tracking, and marketing activities
- Complying with legal and regulatory obligations
3. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Improve website performance
- Remember user preferences
- Analyze visitor interactions
- Enhance browsing experience
- Support marketing and advertising efforts
You may disable cookies through your browser settings; however, some features of the website may not function properly.
4. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share information with trusted third-party providers only when necessary for:
- Website hosting and infrastructure
- Payment processing
- Analytics services
- Communication and marketing tools
- Legal compliance and regulatory requirements
All third-party providers are expected to maintain appropriate confidentiality and security standards.
5. Data Security
We implement appropriate technical, administrative, and organizational measures to protect your information from:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure or destruction
While we strive to use commercially acceptable means to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Third-Party Links & Services
Our website may contain links to third-party websites, tools, or services.
We are not responsible for the privacy practices, policies, or content of external websites.
Users are encouraged to review the privacy policies of any third-party services they access.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and business requirements
8. Your Rights
Depending on applicable laws and your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Restrict or object to certain processing activities
To exercise these rights, please contact us using the information provided below.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without parental consent, appropriate steps will be taken to remove such information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with an updated effective date.
Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Sortiq Solutions Pvt. Ltd.
Website: www.sortiqsolutions.com
Email: sortiqsolutions@gmail.com
Phone: +91 9646522110
Address: E-51, Second Floor, Phase 8, Industrial Area, S.A.S. Nagar, Mohali, Punjab – 160071, India
